State Farm® Insurance Agent Shalisse Cerven
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Filomena Lombardi
February 11, 2026
"Great office!"
"Filomena, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Maritza Davila
January 29, 2026
"Highly recommend Shalisse and her agency. Shalisse takes the time to not only help with your auto, but also life and investments. She is very smart and great at explaining and teaching it to her clients."
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Shalisse Cerven’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Rick Fries
January 27, 2026
"Great Insurance Agency. And Megan is a Rockstar! Great service & follow up. Thank you!"
"Rick, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shalisse Cerven’s Team here in our Naples office. "
Bill Dunnuck
January 22, 2026
"After a horrible experience with my previous carrier, I found State Farm in East Naples a very short distance from my home. Ariana did a great job insuring my car in very little time. I have also switched my second car to State Farm. I can’t say enough good things about my experience. Nice to have such great service so close by. Thank you Ariana.
Bill Dunnuck."
"Bill, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Mike Crane
January 21, 2026
"Me and son worked with Megan Dixon and she was great and very helpful in getting my sons new car insured and gave us great advice ! Insurance is very confusing but she took her time and explained everything to us! I highly recommend State Farm and Megan Dixon!"
"Thank you Mike! We are very grateful to provide you with insurance that fits your needs. Please call us if we can help with anything further. "
Amy Garrett
January 15, 2026
"Ariana was an absolute pleasure to work with for our boat insurance. Responded promptly and never left me hanging. I appreciate her help so much!"
"Thank you for the 5-star review, Amy! Here on State Farm Agent Shalisse Cerven’s Team, we are proud to serve our community and appreciate your recognition. "
Timothy Mcginness
January 8, 2026
"Megan was very helpful and was able to save me money on all my insurance."
Daniel Porter
December 19, 2025
"Shalisse was very helpful. Found the right product and was very straightforward explaining the benefits and the differences from my previous policy. I would highly recommend having a conversation with her regarding your insurance."
Bill Lambert
December 16, 2025
"We have a condo, cars and a boat with State Farm. Quick, reliable and friendly service. Thanks Megan!"
Mike Esposito
December 13, 2025
"Megan was amazing . Best agent I have dealt w in quite some time."
Craig Daily
December 10, 2025
"Changing our primary residence to Florida required us to transfer our State Farm auto insurance, and Megan made the entire process seamless. She was professional, courteous, efficient, and genuinely friendly throughout. Her insurance knowledge, and especially her understanding of the differences between Illinois and Florida policies, gave us confidence and made the transition incredibly easy. We truly appreciate her help and exceptional service!"
Jeff Prall
November 25, 2025
"Megan was very responsive from yesterdays online inquire to assistance with getting proper Auto insurance to compare with existing policy under progressive insurance. Thank you Megan for your attention to detail and knowledge of auto insurance with State Farm"
Brad Besonen
November 21, 2025
"Very Helpful and easy to work with!! would recommend to everyone"
Jivenson Joseph
November 6, 2025
"Best customer service !"
Cathy Webster
November 5, 2025
"Megan was great to work with and I saved over $1400 a year on my automobile insurance."
Guy St.Georges
October 16, 2025
"Excellent service. Stephanie is great and very helpful!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carl Valeri
October 8, 2025
"Extremely helpful and competent!!!!!"
"Your positive experience is what drives us to do better every day. Thank you for your kind words and for being a valued customer."
Randy Gowan
September 4, 2025
"Megan is very knowledgeable and is super easy to work with. She is fun and upbeat and makes every connection I have with her enjoyable."
Jena Skubin
September 3, 2025
"Ulysses Perez, who is a Customer Service Rep. is always so helpful and returns emails and calls with being prompt and attentive. Also everyone else at this office has been very helpful. Thank you Ulysses!!!"
Kim Hoa Bui
August 25, 2025
"Feel confident to work with Shalisse Cerven and her team, especially Zachary Eaton is knowledgeable and very helpful.
Thank you!"
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience working with Ulysses and our team. We appreciate your trust in us and look forward to assisting you again in the future. "
Glenn Montgomery
August 21, 2025
"Meagan was a pleasure to work with and she truly cares about her clients"
Steve Traynoff
August 18, 2025
"Megan was truly the BEST !!! thanks for the great customer service!"
Reanna Rieman
July 31, 2025
"Megan is fantastic and was able to find ways to save us money!"
"Hi Reanna! Thank you so much for leaving us such positive feedback. Your kind words about Megan mean more than you know. Thank you for being part of our State Farm Family! "
Jeanpierre Dave
July 28, 2025
"Good"
"Thank you so much for the ⭐⭐⭐⭐⭐ Jeanpierre!"
Anita Rakoski
July 24, 2025
"Great service, Megan went the extra mile to help me and for that I'm so grateful, for all your insurance needs, check her out you won't be disappointed."
"Thank you so much for your kind words! We're thrilled to hear that Megan went the extra mile to assist you. Your recommendation means a lot to us, and we're always here to help with any insurance needs. We appreciate your support!"