State Farm® Insurance Agent Shalisse Cerven

"My agent was responsive and timely. She got a full refund for my total expense. I’m very pleased."

"Simply put, the best State Farm agency. The customer service, communication, follow up on claims and claim discrepancies are outstanding, bar none. Shalisse and her staff are amazing. Andrea went out of her way to fight for the right thing when it came to a claim discrepancy for me. I can't say enough good things about her. Mark H"

"I filled out a quote the night before and got incredible service from Joaquin Toledo from this office. He was very informative and responsive in regard to my switching over to State Farm."

"It took over a month for the agency to respond with a quote for my home owners insurance request. Not acceptable."

"I was switching services from a different company and Joaquin was excellent through the entire process. Thank you all for what you do!"

"Some of the nicest and most professional agents I’ve ever dealt with. Joaquin Toledo helped get some vehicles insured under my business. Thought it would be a lengthy process but Joaquin made the process quick and simple. Would highly recommend this office and agent to anyone looking for insurance. Better to have it and not need it than need it and not have it"

"Joaquin Toledo and the team was great bought a new car and already got everything covered. Highly recommend"

"(Translated by Google) Estefa is a good advisor, thanks for your help! (Original) Estefa es una buena asesora, Gracias por su ayuda!"

"I have been with state farm for a few years and this office has always been on hand to help me out with any questions I've had and also changing my policy. I was in there a few days ago making changes to a car policy and Stefa Ramirez could not have been more helpful. Thank you!"

"(Translated by Google) Estefany is my humble opinion, she is an excellent person who helped me solve my doubts regarding my policy, I recommend that you visit her (Original) Estefany es mi humilde opinión es una exelente persona q me ayudó a resolver mis dudas con respecto a mi póliza ,se las recomiendo q la visiten"

"(Translated by Google) Excellent agency I work directly with Estefania and she is very kind and willing to answer all my questions, I am very happy with my insurance. (Original) Excelente agencia trabajo directamente con Estefania y ella es muy amable y dispuesta a responder todas mis dudas, estoy muy feliz con mi seguro."

"Shalisse is one of the kindest most caring people I ever meet. She is so appreciative of any business she receives and of the people that help her and her business. My Crew volunteered for a Christmas charity event she put on for kids and their families and they were generally greatful for our service. Such a pleasant thing to see and feel!! And they have a great coffee Kurig selection 🤣 Ray Kilmer"

"Great team, Stefa is really helpful and she always answer all my questions. 10/10"

"Excellent service. Stephanie is great and very helpful!"

"All I can say is you must go here for all your insurance needs! As soon as I walked in, I was greeted with friendly smiling faces! Joaquin helped my with a quick and easy quote! He explained everything in detail and made sure I understood everything! He was very patient with all of my questions and helped me figure out the best policies for me! Thank you so much!"

"I have never had such an easy, friendly experience with an insurance company before. Usually this process is a hassle and overwhelming. JT was great to work with. He provided my husband and I with a great quote within minutes that fits all of our needs. I highly recommend working with this team. They truly care and you feel that throughout the whole process. Thanks again!!"

"Best and efficient service of any insurance agent I've encountered very professional and caring attitude."

"Shalisse is thorough, thoughtful, and professional. Insurance has never been easier! If you want someone who will go to bat for you, look no further!"

"Joaquin Toledo provided polite, professional service answering questions and providing a much-appreciated auto quote in a timely manner."

"Joaquin was awesome! He was very patient with me and answered all my questions. Highly recommend this office."

"Shalisse was wonderful and worked hard to lower my premium. A nice welcome to Florida! James Butterfield"

"Great service!"