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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lee Steffanus

March 29, 2025

5  out of  5
rating by Lee Steffanus
"I was very pleased with the policy guidance, and the prompt responces and completion of the recent homeower's policy application and approval from this State Farm agency. I would happily recommend Megan D. as your agent for future policy needs. No question. Great service. Lee S."
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Bridget Karl

March 27, 2025

5  out of  5
rating by Bridget Karl
"Megan was very knowledgeable and helpful!"
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Jenna Soule

March 26, 2025

5  out of  5
rating by Jenna Soule
"I worked with Megan D. to help me set up a new policy for a property I was purchasing in the area. She took my call and when I told her I needed the policy set up asap (due to a miscommunication from my existing agent) she happily and expertly assisted me that very day. She was smart, kind, friendly and handled all of the details from start to finish to ensure that the deadline was met. She came to my rescue and I am so grateful! I would highly recommend the Shalisse Cerven agency and especially the expertise and support of Megan."
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Brian Kraatz

March 18, 2025

5  out of  5
rating by Brian Kraatz
"Austin was Very detail oriented and knowledgeable about the coverage that I needed. Thanks."
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madison miller

March 17, 2025

5  out of  5
rating by madison miller
"Andrea was an absolute amazing help. She went above and beyond for me in a situation completely out of my control. Thank you so much Andrea!! 💓"
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Jatavia Mompoint

March 12, 2025

5  out of  5
rating by Jatavia Mompoint
"Shalisse has always been good to me, so helpful and goes above and beyond!"
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Gabriela Bonilla

March 11, 2025

5  out of  5
rating by Gabriela Bonilla
"I called in for a quote not expecting too much, but was surprised with the dedication to determine discounts and savings I was applicable for! Austin was fantastic, getting everything done quickly for me as I transferred my policy and went above and beyond to advise me on the best coverage options available to me! Definitely recommend calling for a quote with Austin!"
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Tom Blikle

March 10, 2025

5  out of  5
rating by Tom Blikle
"Megan Dixon is so wonderful to work with. Such a professional! Thank you Megan!"
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Antonius Harris

February 26, 2025

5  out of  5
rating by Antonius Harris
"Was Very helpful and was able to help me with everything I needed ."
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Luke Bjorklund

February 26, 2025

5  out of  5
rating by Luke Bjorklund
"Megan Dixon, the account representative, was incredibly personable, reliable and knowledgeable in her work. Extremely professional and worked quickly to help given my situation. Would recommend!"
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Two Selling Sisters

February 26, 2025

5  out of  5
rating by Two Selling Sisters
"I had an amazing experience working with Zac for my car insurance needs. He was extremely knowledgeable, patient, and took the time to explain all my options, making sure I got the best coverage at a great rate. His customer service was top-notch—always responsive, professional, and genuinely helpful. If you’re looking for a trustworthy and efficient insurance agent, I highly recommend Zac!!"
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Richie Gay

February 26, 2025

5  out of  5
rating by Richie Gay
"Megan was very helpful in finding the most affordable coverage, while still protecting my vehicle's & family."
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Angela Neal

February 24, 2025

5  out of  5
rating by Angela Neal
"Hi Y'all I just wanted to tell y'all about Shalisse Cerven- State Farm, and her team including Zachary Eaton and others. They are awesome!! If your looking for Renters Insurance and other insurance coverages for your business or personal, This state farm is very professional, they have great rates for everyone on a budget like me! and you will be explained everything in detail. The customer service is 5 star!! You will be valued as a customer always! Be sure to protect your personage and property and make sure your family is taken care of if something ever happens to you. (In my whisper voice) Please, Stop procrastinating and get the coverage you need. (Lol.. Tell them at state farm that Angela Neal sent ya!!!! Okayyyy! God Bless and take care of yourselves."
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William Trump

February 24, 2025

5  out of  5
rating by William Trump
"Outstanding, Megan Dixon very knowledgeable and a great person. Because of her I am switching my car, homeowners, umbrella, flood, and condo insurance to State Farm. Bill Trump"
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Kelly Moulton

February 21, 2025

5  out of  5
rating by Kelly Moulton
"Megan has been absolutely FABULOUS !!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laurie Zimmer

February 21, 2025

5  out of  5
rating by Laurie Zimmer
"Shalisse and her team are absolutely wonderful to work with! Their dedication, professionalism, and attention to detail make the insurance process seamless and stress-free. Shalisse truly cares about her clients, ensuring they have the best coverage to fit their needs. Her knowledge and responsiveness set her apart, and I highly recommend her to anyone looking for a trustworthy and reliable insurance agent. Thank you, Shalisse, for always going above and beyond!"
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Nick Bennett

February 20, 2025

5  out of  5
rating by Nick Bennett
"A real pleasure of an insurance agent to deal with. Belle in Shalisse Cerven's office was so efficient, obtaining very competitve and more comprehensive auto cover at a much better price than my current insurance provider. Excellent customer service without any form of pushy sales talk. I will likely look to bundle other insurance products with them off the back of this very positive interaction. Highly recommended."
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robbin krauser

February 18, 2025

5  out of  5
rating by robbin krauser
"Megan was awesome! Answered all my questions. We're new to Florida insurance laws and she answered all our questions. On one phone call got our auto insurance transferred from Ohio to Florida...with a lower rate!! Highly recommend this office if you're looking for any and all insurance. Thanks Megan!!!!"
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Eddi

February 12, 2025

5  out of  5
rating by Eddi
"Very helpful and kind of Zack and the people working there as well,they treated me with upmost respect and did everything to make the process easier for me, would highly recommend to anyone who loves good customers service."
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Cherie DuBock

February 11, 2025

5  out of  5
rating by Cherie DuBock
"Zachary Eaton was professional, knowledgeable, and truly came through for my family. I needed to add my daughter to my family’s auto policy. Long story short, if it wasn’t for Zach, I would have had to take additional time off from work to tackle this errand. He was able to help me with my policy in less than 15 minutes. He was patient with me and walked me through each coverage line I had a question on. I thought adding my daughter was going to be more but the price was fair and reasonable - less than what I was anticipating! Great experience overall!"
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Alex B

February 4, 2025

5  out of  5
rating by Alex B
"Megan is fantastic. Not only did she help me make informed decisions for my policy she made it a pleasure, saved me money on my auto and rental policies, and introduced me to Zach, who was incredible in helping me and my new little family secure affordable life insurance. It’s was fast and easy and I ended up with more coverage for less money. Thanks a lot for your time and the peace of mind you guys."
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jennifer poniatowski

January 31, 2025

5  out of  5
rating by jennifer poniatowski
"I was paying twice as much for my insurance. Megan made is so easy and saved me so much money and it was effortless. Amazing! Thank you Megan Dixon"
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HRWJTC SERVICES LLC

January 31, 2025

5  out of  5
rating by HRWJTC SERVICES LLC
"Great customer service and even better insurance rates"
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Steven P.

January 22, 2025

5  out of  5
rating by Steven P.
"Thorough and professional help"
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Dawn Birmingham

January 20, 2025

5  out of  5
rating by Dawn Birmingham
"Megan Dixon has been amazing. She calla you back, gets all the paper work done so fast. She's a please to work with."