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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Doug Creech

September 30, 2024

5  out of  5
rating by Doug Creech
"Shalisse at State Farm made getting auto insurance a breeze! She was super helpful, professional, and got us the best coverage for our needs. Excellent customer service and always available for questions. Highly recommend her for anyone needing auto insurance!"
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Yoan Fiol Sánchez

September 20, 2024

5  out of  5
rating by Yoan Fiol Sánchez
"Recomiendo 100% al agente de seguros Ariel por su excelente servicio gracias!!"
We responded:
"Thank you, Yoan for the wonderful google review! Ariel is a wonderful team member here at Shalisse Cerven State Farm. "
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TOM WIDES

September 19, 2024

5  out of  5
rating by TOM WIDES
"I have been pleased with the responsiveness of this State Farm team, particularly Ulysses."
We responded:
"Thank you for taking the time to leave a review, Tom! We greatly appreciate your feedback and are delighted to hear that you have been pleased with the responsiveness of our State Farm team, especially Ulysses. We take pride in providing excellent customer service and ensuring that our customers' needs are met promptly. If you have any further questions or require assistance, please don't hesitate to reach out. We look forward to continuing to serve you."
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Timothy N

September 13, 2024

5  out of  5
rating by Timothy N
"I had a great experience on the phone!"
We responded:
"Thank you for leaving a review, Timothy! We're thrilled to hear that you had a great experience speaking with our team over the phone. Providing exceptional customer service is our top priority, and we're glad that we were able to meet your expectations."
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Mike Caggiano

August 23, 2024

5  out of  5
rating by Mike Caggiano
"Awesome"
We responded:
"Hi Mike! Thank you so much for leaving a review for Shalisse Cerven State Farm. We're proud to have you as a good neighbor. "
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Kim Hoa Bui

August 19, 2024

5  out of  5
rating by Kim Hoa Bui
"Feel confident to work with Shalisse Cerven and her team, especially Ulysses Perez is knowledgeable and very helpful. Thank you!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience working with Ulysses and our team. We appreciate your trust in us and look forward to assisting you again in the future. "
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Abel Pinal

August 7, 2024

5  out of  5
rating by Abel Pinal
"Great people to work with. Explained coverages thoroughly. Ask for Ariel!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience working with us. Ariel is indeed an exceptional team member, and we're glad he was able to assist you. We appreciate your support and look forward to serving you again in the future!"
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Linda Garcia

August 7, 2024

5  out of  5
rating by Linda Garcia
"Excelente servicio. Bryanna fue muy eficaz en su trabajo."
We responded:
"Muchas gracias Linda, esperamos poder servirte nuevamente! Thank you so much Linda, we look forward to serving you again!"
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Daniel James

August 7, 2024

5  out of  5
rating by Daniel James
"Great office & lovely people people Ulysses great to work with!"
We responded:
"Thank you for taking the time to leave us a wonderful review! We are thrilled to know that our service met your expectations. Your feedback inspires us to keep raising the bar."
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Justyn Dickey

August 7, 2024

5  out of  5
rating by Justyn Dickey
"Ariel is extremely helpful! They were able to explain everything and make sure all of my concerns were met. I highly recommend working with them!"
We responded:
"Thank you for the positive feedback, Justyn! We appreciate your kind words and are delighted to know that our team provided excellent service. If there's anything else we can assist you with, please don't hesitate to reach out."
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Paul Siano

August 6, 2024

5  out of  5
rating by Paul Siano
"Working with Shalisse and her team is spectacular ! Also have worked with her team Bryanna and belle with their knowledge and expertise in the field is remarkable ! Also considering the market and time this office has patience to answer multiple question made me feel extremely comfortable and confident in the policies ! Thank you !"
We responded:
"We are incredibly grateful for your glowing review! It's customers like you that make our job so rewarding. We appreciate your trust in us and will continue to work hard to exceed your expectations here at Shalisse Cerven State Farm."
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Jim Hayhurst

July 19, 2024

5  out of  5
rating by Jim Hayhurst
"Belle , with state farm was awesome. She really took the time to find me great rates on my house and motorcycle insurance without compromising coverage. Highly recommend to anyone looking for comparable coverage at a reasonable price."
We responded:
"Thank you for sharing your positive experience with Belle from Shalisse Cerven State Farm! It's great to hear that she went above and beyond to find you excellent rates on both your house and motorcycle insurance, all while ensuring that your coverage remained intact. Your recommendation is greatly appreciated, and we're confident that others seeking comparable coverage at a reasonable price will find this feedback helpful. If you have any more questions or need further assistance, feel free to ask!"
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Brooke Rowell

July 12, 2024

5  out of  5
rating by Brooke Rowell
"I had a great experience working with Bryanna to get my coverage with State Farm. She answered all my questions in a timely manner and saved me half of what Progressive was going to charge me. I wasn’t pressured into adding anything additional to my policy that wasn’t needed. I would definitely recommend to friends & family in the future. Thanks again!!"
We responded:
"Thank you for sharing your positive experience with Bryanna from State Farm! We're thrilled to hear that she provided excellent customer service by promptly addressing all your questions and concerns. Your recommendation to friends and family is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to ask or stop by our office in Naples. Thank you once again for choosing Shalisse Cerven State Farm!"
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Raymond Herrera

June 29, 2024

5  out of  5
rating by Raymond Herrera
"Muy buen servicio ,gracias"
We responded:
"Thank you Raymond for the Five Star Review! The Shalisse Cerven State Farm Team is happy to provide you with insurance that fits your needs and excellent customer service."
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Laura Capote

June 26, 2024

5  out of  5
rating by Laura Capote
"They have offered me the best policy for my car. I highly recommend it. very kind people"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that you found the best policy for your car with our company. Our team takes pride in providing excellent service, and we're glad to know that you found our staff to be kind and helpful. "
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Javier Almeyda

June 26, 2024

5  out of  5
rating by Javier Almeyda
"Belle was extremely helpful and knowledgable."
We responded:
"Thank you for your feedback! We're glad to hear that Belle provided you with exceptional assistance for your auto insurance and demonstrated great knowledge in helping you. We strive to ensure that our team members at Shalisse Cerven State Farm are well-informed and capable of providing the best service possible."
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Marie Belizaire

June 11, 2024

5  out of  5
rating by Marie Belizaire
"I recently worked with Bella at State Farm to find a new car insurance policy, and I couldn't be happier with the experience. Bella was incredibly helpful, professional, and thorough in her search for the best deal for me. She took the time to understand my needs and found a plan that was both comprehensive and affordable. Her dedication and expertise made the entire process seamless and stress-free. I highly recommend Bella for anyone looking for top-notch service and great car insurance rates!"
We responded:
"We're honored to have earned your trust at Shalisse Cerven State Farm. Belle was delighted to hear how pleased you were with her exceptional customer service while setting up your auto insurance. She always goes above and beyond. We'll continue to work hard to ensure you receive the best coverage and service possible."
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idania gomez

June 10, 2024

5  out of  5
rating by idania gomez
"I had a great experience with agent Belle Reyes. She was professional and very knowledgeable about all the different services Statefarm had to offer."
We responded:
"We're grateful for your five-star review! Your satisfaction as our customer is our top priority, and we're thrilled Belle was able to meet that goal. Thank you for choosing us as your auto insurance provider and for recommending us to others."
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Lew Sugerman

May 13, 2024

5  out of  5
rating by Lew Sugerman
"I was very impressed with Belle Reyes of State Farm's Shalisse Cerven Agency. Belle handled the transfer of both my auto and umbrella policies knowledgeably, efficiently, and highly professionally. She was responsive, accurate, and very cooperative. Belle was a breath of fresh air in comparison to the competition I also checked with. Thank you, Belle Lew S. Naples, FL"
We responded:
"The Shalisse Cerven State Farm Agent Team is so proud to hear we were able to help with your auto and umbrella insurance. Thank you for being a good neighbor. We love to hear from customers like you, Lew."
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edgar aguilera

April 29, 2024

5  out of  5
rating by edgar aguilera
"Best service. Highly recommended."
We responded:
"Thank you for sharing your review with our community. It means so much to the Shalisse Cerven State Farm Agent Team! "
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Mike Crane

April 26, 2024

5  out of  5
rating by Mike Crane
"Excellent service. Shalisse was an amazing agent to help us with our policies. Highly recommend"
We responded:
"Thank you Mike! We are very grateful to provide you with insurance that fits your needs. Please call us if we can help with anything further. "
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Mikhail Ekshtat

April 15, 2024

5  out of  5
rating by Mikhail Ekshtat
"Great service and timely ."
We responded:
"Thank you for your positive review! We're glad you had a great experience with us, Mikhail."
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Federico Benítez González

April 10, 2024

5  out of  5
rating by Federico Benítez González
"Excelente servicio al cliente por parte de Bell"
We responded:
"We're thrilled that you're happy with our auto insurance services! Your positive feedback means a lot to us. We're committed to providing reliable coverage and exceptional customer service. Thank you for choosing us as your insurance provider."
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Andrea LaFrance

April 8, 2024

5  out of  5
rating by Andrea LaFrance
"Excellent service and follow up"
We responded:
"We're glad to hear that you had a great experience with our insurance services. Providing top-notch customer service is our priority, and we're grateful for your feedback."
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Juliecec has 5c GO 2

March 27, 2024

5  out of  5
rating by Juliecec has 5c GO 2
"Garrett was great to speak with. He saved us almost $500 a year on car insurance. Would recommend him."
We responded:
"Thank you so much for your kind words! Garrett will be pleased to hear he made your car insurance experience a seamless one. Let us know if we can help with anything else. "