Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Todd Kamps

Todd Kamps

May 29, 2026

5  out of  5
rating by Todd Kamps
"Megan was a great help and wonderful positive person to work with!"
We responded:
"Thank you for the amazing review, Todd! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Duran Anderson

Duran Anderson

May 15, 2026

5  out of  5
rating by Duran Anderson
"Very helpful and quick on response time"
We responded:
"Duran, thank you for your wonderful review of State Farm Agent Shalisse Cerven’s Team!"
Profile photo of Perry Smith

Perry Smith

May 12, 2026

5  out of  5
rating by Perry Smith
"I have enjoyed working with the staff. They have help us save money by merging our our three autos."
We responded:
"Wow, thank you for the 5-star review, Perry! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Greg May

Greg May

May 4, 2026

5  out of  5
rating by Greg May
"Fast and courteous service"
We responded:
"Greg, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shalisse Cerven’s Team—we are always here to help!"
Profile photo of Ali G

Ali G

May 1, 2026

5  out of  5
rating by Ali G
"Great experience with State Farm! Really good prices and really helpful service. Ariana made everything easy and got all my auto insurance set up quickly. Super friendly and professional!"
We responded:
"Ali, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shalisse Cerven’s Team here in our Naples office. "
Profile photo of Idamis Avendano

Idamis Avendano

April 30, 2026

5  out of  5
rating by Idamis Avendano
"We met Megan from State Farm for our first time and she awesome in every way possible. She was very nice and understanding in helping us in what we needed and wanted. We really loved our experiences and they all greeted us with a welcome. Thank you all and hopefully we keep doing business in the near future."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shalisse Cerven’s Team! We deeply appreciate your kind words here in Naples . "
Profile photo of Dick Curran

Dick Curran

April 28, 2026

5  out of  5
rating by Dick Curran
"The office has been incredibly responsive and helpful. i could not recommend them more highly."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Shalisse Cerven’s Team! We deeply appreciate your kind words here in Naples . "
Profile photo of john shewchuk

john shewchuk

April 27, 2026

5  out of  5
rating by john shewchuk
"Ariel top notch fast efficient. Did I mention that he is very good! Big time saver working with him."
We responded:
"Wow, thank you for the 5-star review, john! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of JOHN VANDERAARDE

JOHN VANDERAARDE

April 24, 2026

5  out of  5
rating by JOHN VANDERAARDE
"Very thorough, and knowledgeable about their product. I would highly recommend her. In in"
We responded:
"Thank you so much for the 5-stars, JOHN! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Tom Segalla

Tom Segalla

April 24, 2026

5  out of  5
rating by Tom Segalla
"Excelleny"
We responded:
"Tom, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shalisse Cerven’s Team—we are always here to help!"
Profile photo of Justina B

Justina B

April 21, 2026

5  out of  5
rating by Justina B
"Thank you very much for your help Ulysses! Good job."
We responded:
"Thank you for taking the time to leave such a great review, Justina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Ella Young

Ella Young

April 18, 2026

5  out of  5
rating by Ella Young
"Amazing!! Shalisse is so kind, helpful, smart and beautiful! #1 Insurance company in Naples, highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shalisse Cerven’s Team. "
Profile photo of Local Arrangement

Local Arrangement

April 18, 2026

5  out of  5
rating by Local Arrangement
"Amazing!! Best Insurance company!"
We responded:
"Local, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Ella Young

Ella Young

April 18, 2026

5  out of  5
rating by Ella Young
"Shalisse is wonderful! Best insurance company in Naples, so happy to be with State Farm!"
We responded:
"Thank you for your kind review of State Farm Agent Shalisse Cerven’s Team. We appreciate it!"
Profile photo of Graham Senst

Graham Senst

April 13, 2026

5  out of  5
rating by Graham Senst
"Good service and very available"
We responded:
"Graham, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Shalisse Cerven’s Team here in our Naples office. "
Profile photo of Brandon Crowley

Brandon Crowley

April 12, 2026

5  out of  5
rating by Brandon Crowley
"When only the best will do, call the Shalisse agency"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shalisse Cerven’s Team. "
Profile photo of Pasquale De Pinto

Pasquale De Pinto

April 7, 2026

5  out of  5
rating by Pasquale De Pinto
"Mr Zack was very professional, very well mannered and always ready to help."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Shalisse Cerven’s Team here in Naples . "
Profile photo of Vickie Keeler

Vickie Keeler

April 6, 2026

5  out of  5
rating by Vickie Keeler
"Ariana was agreat help in getting us car insurance"
We responded:
"We are grateful for your 5-star review, Vickie! Thanks for taking a moment to share your positive rating of State Farm Agent Shalisse Cerven’s Team here in Naples . "
Profile photo of antonella naimoli

antonella naimoli

April 2, 2026

5  out of  5
rating by antonella naimoli
"Zack was very helpful, professional I definitely recommend him to friends and family."
We responded:
"Thank you for the amazing review, antonella! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of MJ

MJ

March 30, 2026

1  out of  5
rating by MJ
"I am not sure this Shalisse Cerven State Farm Insurance owner exists? Never emailed or called back."
We responded:
"Thank you for your feedback MJ. I’m very sorry to hear about your experience, as timely communication is extremely important to our office. I can assure you that I am actively involved in the agency and take situations like this seriously. It’s possible we may have missed your contact or there was a communication error, and I would truly appreciate the opportunity to make this right. Please reach out to our office directly at 239-234-5301 or email me at shalisse@savewithshalisse.com, and I will personally ensure you’re taken care of. We value every customer interaction and would welcome the chance to connect with you."
Profile photo of John & Viktoria Grotto

John & Viktoria Grotto

March 25, 2026

5  out of  5
rating by John & Viktoria Grotto
"After 20 years with one of the other large Insurers, I decided to shop around... I saved a Ton of $$ on my Auto Insurance with State Farm for the same coverage, painless and easy! Thanks!"
We responded:
"John, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shalisse Cerven’s Team!"
Profile photo of Jeff Moore

Jeff Moore

March 16, 2026

5  out of  5
rating by Jeff Moore
"Smooth and competent. Helped me thru the whole process"
We responded:
"We appreciate your review, Jeff. We are so happy that you had such a wonderful experience with State Farm Agent Shalisse Cerven’s Team here in Naples ! "
Profile photo of Filomena Lombardi

Filomena Lombardi

February 11, 2026

5  out of  5
rating by Filomena Lombardi
"Great office!"
We responded:
"Filomena, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Tony Calabrese

Tony Calabrese

February 6, 2026

5  out of  5
rating by Tony Calabrese
"efficient courteous service"
We responded:
"Thank you so much for the 5-stars, Tony! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Maritza Davila

Maritza Davila

January 29, 2026

5  out of  5
rating by Maritza Davila
"Highly recommend Shalisse and her agency. Shalisse takes the time to not only help with your auto, but also life and investments. She is very smart and great at explaining and teaching it to her clients."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Shalisse Cerven’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "